WHY US – KBN Marketing Distribution

Frequently Asked Questions (FAQs)

Reduce costs

During periods of low activity, you eliminate the expense of under-staffing or renting your own warehouse and all related costs.

Save time and energy

You have more time to focus on what matters: customers, products and developing new market segments (B2B, international).

Insurance included

Product insurance is included in the price of the service. You have a clear competitive advantage as few online shops offer this benefit.

Stress free

A dedicated specialist is available Monday to Friday between 08:00 and 18:00 to assist you in all operational processes.

No delays

Your orders are delivered on time, even during peak periods like Black Friday or Christmas.

No limitations

With KBN, there's no need to invest in software, hardware, warehousing or pick & pack infrastructure.

Real support for your business

We handle unexpected peaks in activity without having to change your infrastructure or staff.

About de Fulfillment KBN SRL

What is fulfillment service?

Fulfillment service means outsourcing logistics processes such as warehousing, packaging, delivery and returns management. KBN SRL completely handles these tasks for your online shop.

Can I save costs by using fulfillment?

Yes. During periods of low activity, you eliminate the costs of under-utilized staff, renting your own warehouse and other logistical expenses.

How much time do I gain by using this service?

You save valuable time as you no longer have to personally handle order management, packing, invoicing and delivery to couriers.

How are orders delivered to customers?

Orders are processed automatically or manually through our platform, packaged and delivered efficiently by our courier partners.

How are returns handled?

Returned products are received, checked and restocked. All changes appear in real time in your account.

Can I integrate my online shop with KBN SRL?

Yes. We integrate with platforms such as Shopify, WooCommerce, Trendyol or other ERP systems. We offer full configuration and synchronization support.

What is the capacity of your warehouse?

Our warehouse inaugurated in 2024 has 11,000 m² of active space and the capacity to expand up to 16,000 m², making it ideal for large volumes.

Do I get dedicated support for my business?

Yes. A dedicated specialist is available between 08:00 - 18:00 to help you with any questions or operational needs.

Do I need to have my own software or equipment?

No. With fulfillment, you don't need to invest in software, packaging infrastructure or warehousing. Everything is managed by KBN.

Are the services also suitable for start-ups or small shops?

Absolutely. We cater to both large businesses and start-ups, tailoring our solutions to each client's needs and budgets.